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Connected Compassionate Support

For people experiencing distress in Scotland

Connected Compassionate Support

For people experiencing distress in Scotland

Distress Brief Intervention

The need to improve the response to people presenting in distress has been strongly advocated by people who have experience of distress and by front line service providers, resulting in the launch of the Scottish Government Distress Brief Intervention (DBI) Programme in 2016.

Initially tested, developed and continuously improved in the original first pilot sites of Aberdeen, Inverness, Lanarkshire and Scottish Borders, the DBI programme is now being ‘rolled out’ across Scotland’s Health & Social Care Partnerships. In addition, national pathways from NHS24, Police Scotland and Scottish Ambulance Service to DBI are being incrementally developed. Furthermore, DBI has been extended to 16 years and over as standard, down from 18 years and over and the applicability of DBI to those aged under 16 is currently being tested.

DBI is a non-clinical intervention, consisting of two interrelated parts. Level 1 sees trained front-line staff such as health, police, ambulance and primary care staff help ease the person’s distress, provide a compassionate response and where appropriate, involves an offer of a seamless referral, with confidence and clarity to a DBI Level 2 service. Level 2 is provided by commissioned and trained third sector staff who contact the person within 24-hours of referral and provide community-based problem solving support, wellness and distress management planning, supported connections and signposting.

Get Help Now

If you feel you need talk to someone now, call your GP or a health or social care worker if you are in contact with one. If your surgery is closed or you need to speak to someone urgently, call NHS 24 on 111. If an emergency call 999

Background

Improving the response to distress is a commitment of the Scottish Government who has listened to people who have experience of distress, listened to front line service providers and reviewed the evidence.

Aim

The DBI programme provides a framework for creating a consistent, collaborative, connected, compassionate and effective response to people experiencing distress in Scotland.

Implementation

The DBI programme is building the vision of connected compassionate support, through a large and far reaching national and regional distress collaboration.  A supportive infrastructure has been developed and continuously adapted in support of the growth and expansion of the DBI programme across Scotland.

Meet the Partners

The DBI Programme has nurtured the strongest spirit of collaboration between Scottish Government, DBI Central Team, national lead agencies, third sector and regional partners across the Health & Social Care Partnerships of Scotland.

Latest News

The programme board appreciates that there is broader community of interest who wish to be kept up to date with the progress of the DBI programme. This section will support this.

Resources & Links

Useful resources and links, relevant to the DBI programme, have been brought together for convenience.

Recognising and Responding to Distress is a learning module

Recognising and Responding to Distress Learning Module

“The Distress Brief Intervention is all about equipping people with the skills and support to manage their own health and to prevent future crisis.  DBIs are one way of delivering on our ‘ask once, get help fast’ commitment.”

Minister for Mental Health

Latest News

Supporting people in distress – Milestone reached in vital mental health programme

More than 100,000 people have been referred to a mental health initiative which provides immediate, non-clinical support to those in need. The Distress Brief Intervention (DBI) programme, launched in 2016, offers personalised support to [...]

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